Executive Summary

Executive Summary

Social Media Management Proposal for Cambridge Health Medical Center

We propose a comprehensive social media strategy designed to establish Cambridge Health Medical Center (CHMC) as the most trusted, accessible, and community-focused healthcare provider in Uganda.

who we are

The Novel Agency

The Novel Agency

who we are

The Novel Agency

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years of experience

years of experience

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Clients worked with

Clients worked with

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Reviews

Reviews

The architects of ideas that move markets.

The architects of ideas that move markets.

We are a dedicated team of strategists, creators, and marketers, working to serve ambitious clients. Our mission is to translate market insights into decisive action, covering everything from high-impact branding and creative execution to measurable performance campaigns. We partner with visionaries and market leaders to define, articulate, and execute the strategies that drive real, tangible growth. We're ready to amplify your story.

We are a dedicated team of strategists, creators, and marketers, working to serve ambitious clients. Our mission is to translate market insights into decisive action, covering everything from high-impact branding and creative execution to measurable performance campaigns. We partner with visionaries and market leaders to define, articulate, and execute the strategies that drive real, tangible growth. We're ready to amplify your story.

The architects of ideas that move markets.

We are a dedicated team of strategists, creators, and marketers, working to serve ambitious clients. Our mission is to translate market insights into decisive action, covering everything from high-impact branding and creative execution to measurable performance campaigns. We partner with visionaries and market leaders to define, articulate, and execute the strategies that drive real, tangible growth. We're ready to amplify your story.

What We have Done So Far

What We have Done So Far

what we can do for CHMC

Goals And Objectives

Our strategy focuses on Patient Education, Trust Building, and Local Engagement, aiming to increase brand awareness, drive patient inquiries for specific services.

Our strategy focuses on Patient Education, Trust Building, and Local Engagement, aiming to increase brand awareness, drive patient inquiries for specific services.

what we can do for CHMC

Goals And Objectives

Our strategy focuses on Patient Education, Trust Building, and Local Engagement, aiming to increase brand awareness, drive patient inquiries for specific services.

Women working with laptop in a dark red and black backround

Our social media efforts will be tied directly to measurable objectives that align with CHMC's mission.

The Logic Behind Our Outreach

Platform Strategy

We will manage Five key platforms to ensure maximum reach and professional presence across all target demographics.

The Logic Behind Our Outreach

Platform Strategy

We will manage Five key platforms to ensure maximum reach and professional presence across all target demographics.

Facebook & Instagram

Hospital updates, community events, health awareness campaigns. Key for Customer Service.

Hospital updates, community events, health awareness campaigns. Key for Customer Service.

Hospital updates, community events, health awareness campaigns. Key for Customer Service.

Hospital achievements, research highlights, job postings/recruitment.

LinkedIn

TikTok

Short-form, highly compliant educational videos, wellness hacks, staff culture.

Short-form, highly compliant educational videos, wellness hacks, staff culture.

Short-form, highly compliant educational videos, wellness hacks, staff culture.

X

Official announcements, rapid response, links to health news/studies.

Curious about costs?

Wait till the end

Our Methodology

From Strategy to Execution

[Click on the images]

Phase 1: Planning, Approval, and Compliance

Key Activities: Review goals, generate ideas. The drafted Content Calendar undergoes mandatory CHMC Legal/Marketing approval before any production begins.

Phase 1: Planning, Approval, and Compliance

Key Activities: Review goals, generate ideas. The drafted Content Calendar undergoes mandatory CHMC Legal/Marketing approval before any production begins.

Our Methodology

From Strategy to Execution

[Click on the images]

Phase 1: Planning, Approval, and Compliance

Key Activities: Review goals, generate ideas. The drafted Content Calendar undergoes mandatory CHMC Legal/Marketing approval before any production begins.

Our Methodology Cont'd

Content Pillars

Content will be developed across four main pillars to ensure the social media presence is balanced, authoritative, and deeply resonates with the Ugandan public.

Our Methodology Cont'd

Content Pillars

Content will be developed across four main pillars to ensure the social media presence is balanced, authoritative, and deeply resonates with the Ugandan public.

01.

Public Health & Prevention

Take an in-depth look at your brand's vision & target markets to make content will connect with your audience.

01.

Public Health & Prevention

Take an in-depth look at your brand's vision & target markets to make content will connect with your audience.

02.

Research What Matters

With market research and keyword analysis data I create a custom brand guide that matches your voice perfectly.

02.

Research What Matters

With market research and keyword analysis data I create a custom brand guide that matches your voice perfectly.

03.

Write With Purpose

Write compelling copy that will resonate with the readers then adapt them as needed until they reach excellence.

03.

Write With Purpose

Write compelling copy that will resonate with the readers then adapt them as needed until they reach excellence.

04.

Refine And Deliver

Thorough last inspections and alterations occur prior to the content material becoming prepared to execute.

04.

Refine And Deliver

Thorough last inspections and alterations occur prior to the content material becoming prepared to execute.

01.

Public Health & Prevention

Take an in-depth look at your brand's vision & target markets to make content will connect with your audience.

02.

Research What Matters

With market research and keyword analysis data I create a custom brand guide that matches your voice perfectly.

03.

Write With Purpose

Write compelling copy that will resonate with the readers then adapt them as needed until they reach excellence.

04.

Refine And Deliver

Thorough last inspections and alterations occur prior to the content material becoming prepared to execute.

Scope of Work & Deliverables

Scope of Work & Deliverables

01.

Strategy & Planning

Full Social Media Audit (Month 1), Monthly Content Calendar Creation & Approval.

01.

Strategy & Planning

Full Social Media Audit (Month 1), Monthly Content Calendar Creation & Approval.

02.

Content Production

12-16 Total Posts per month across all six platforms.

02.

Content Production

12-16 Total Posts per month across all six platforms.

03.

Content Production (Website)

1-2 Long-Form, SEO-Optimized Articles (800-1000 words) per month for the CHMC website blog/resource section. Topics align with local health needs & high-value search keywords.

03.

Content Production (Website)

1-2 Long-Form, SEO-Optimized Articles (800-1000 words) per month for the CHMC website blog/resource section. Topics align with local health needs & high-value search keywords.

04.

Video Production Team

Write compelling copy that will resonate with the readers then adapt them as needed until they reach excellence.

04.

Video Production Team

Write compelling copy that will resonate with the readers then adapt them as needed until they reach excellence.

05.

Community Management

Daily monitoring (M-F, 9 am-5 pm) and compliant, quick response to comments and direct messages.

05.

Community Management

Daily monitoring (M-F, 9 am-5 pm) and compliant, quick response to comments and direct messages.

06.

Search Engine Optimization (SEO) Integration

Keyword-rich content strategies and linking back to authoritative website pages to enhance Domain Authority.

06.

Search Engine Optimization (SEO) Integration

Keyword-rich content strategies and linking back to authoritative website pages to enhance Domain Authority.

07.

Photography

Exclusive and Locally Relevant Imagery: Utilize and integrate personalized, high-quality photography and custom-designed graphics into all creative artworks monthly, ensuring brand authenticity and minimizing reliance on generic stock images.

07.

Photography

Exclusive and Locally Relevant Imagery: Utilize and integrate personalized, high-quality photography and custom-designed graphics into all creative artworks monthly, ensuring brand authenticity and minimizing reliance on generic stock images.

08.

Reporting & Analysis

Monthly Performance Report detailing KPIs (Growth, Engagement, Conversions) and strategic recommendations.

08.

Reporting & Analysis

Monthly Performance Report detailing KPIs (Growth, Engagement, Conversions) and strategic recommendations.

01.

Strategy & Planning

Full Social Media Audit (Month 1), Monthly Content Calendar Creation & Approval.

02.

Content Production

12-16 Total Posts per month across all six platforms.

03.

Content Production (Website)

1-2 Long-Form, SEO-Optimized Articles (800-1000 words) per month for the CHMC website blog/resource section. Topics align with local health needs & high-value search keywords.

04.

Video Production Team

Write compelling copy that will resonate with the readers then adapt them as needed until they reach excellence.

05.

Community Management

Daily monitoring (M-F, 9 am-5 pm) and compliant, quick response to comments and direct messages.

06.

Search Engine Optimization (SEO) Integration

Keyword-rich content strategies and linking back to authoritative website pages to enhance Domain Authority.

07.

Photography

Exclusive and Locally Relevant Imagery: Utilize and integrate personalized, high-quality photography and custom-designed graphics into all creative artworks monthly, ensuring brand authenticity and minimizing reliance on generic stock images.

08.

Reporting & Analysis

Monthly Performance Report detailing KPIs (Growth, Engagement, Conversions) and strategic recommendations.

What WE Quote

Budget and Pricing

Pricing is based on two comprehensive Monthly Retainer packages. You get to choose one

[

Ugx 2,500,000/month

]

The Foundation

The essential package for compliant digital visibility

5 Platforms: Facebook, Instagram, LinkedIn, X, TikTok

12 (Approx. 3 per week)

Development of creatives (artworks) for all purposes digital and non-digital (basic stationery)

1 Article a month for the website

Ad Spend: Promoting of less social media posts

Unlimited revisions

Dedicated video recorder (once a week)

Professional photography on events

Quarterly Performance Report: Includes top-level KPIs (Reach, Engagement, Follower Growth) and a summary of monthly activity

Professional photography for artworks

Quarterly Physical Strategy Meeting

Daily monitoring and compliant response to comments and direct messages (M-F, 9 am-5 pm).

Quarterly Content Calendar Creation & Approval.

[

Ugx 4,500,000/month

]

The Accelerator

The comprehensive strategy for market leadership and digital authority.

6 platforms: Facebook, Instagram, LinkedIn, X, TikTok, Youtube

16 (Approx. 4 per week)

Development of creatives (artworks) for all purposes digital and non-digital (Billboards, calendars, powerpoint slides, PDFs, etc.)

10 Articles for the website

Unlimited revisions

Ad Spend: Promoting of all social media posts

Google Ads

Comprehensive Quarterly Report: Includes all monthly KPIs PLUS deeper analytics (Sentiment Analysis, Conversion Tracking, SEO Performance, and Strategic Recommendations for the next quarter).

Professional photography for artworks and all other events

Monthly Physical Strategy Meeting at CHMC.

Response to urgent non-clinical DMs within 2 business hours.

Calendar submitted 7 business days before month-end.

Creating website traffic

Dedicated video recorder (thrice a week)

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Quick Communications

Our commitment is to responsive and direct client communication, ensuring rapid feedback loops.

Dedicated team

Benefit from a consistent team that will learn and understand your brand inside and out.

Icon

2 Months Notice

Please note that cancellations require advance notice of 60 days to ensure a smooth transition.

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Discounts

Upto 20%. A minimum commitment of Five months is required to activate these long-term partnership advantages.

Right words at the right price.

What we Quote

What we Quote

Budget and Pricing

Pricing is based on two comprehensive Monthly Retainer packages.

[

Ugx 3,500,000/month

]

The Foundation

The essential package for compliant digital visibility

5 Platforms: Facebook, Instagram, LinkedIn, X, TikTok

12 (Approx. 3 per week)

Development of creatives (artworks) for all purposes digital and non-digital (basic stationery)

4 Article for the website

Ad Spend: Promoting of selected social media posts

Unlimited revisions

Dedicated video recorder Dedicated video recorder (once a week)

Professional photography on events

Monthly Performance Report: Includes top-level KPIs (Reach, Engagement, Follower Growth) and a summary of monthly activity

Professional photography for artworks

Quarterly Physical Strategy Meeting

Daily monitoring and compliant response to comments and direct messages (M-F, 9 am-5 pm).

Monthly Content Calendar Creation & Approval.

Search Engine Optimization

[

Ugx 3,500,000/month

]

The Foundation

The essential package for compliant digital visibility

5 Platforms: Facebook, Instagram, LinkedIn, X, TikTok

12 (Approx. 3 per week)

Development of creatives (artworks) for all purposes digital and non-digital (basic stationery)

4 Article for the website

Ad Spend: Promoting of selected social media posts

Unlimited revisions

Dedicated video recorder Dedicated video recorder (once a week)

Professional photography on events

Monthly Performance Report: Includes top-level KPIs (Reach, Engagement, Follower Growth) and a summary of monthly activity

Professional photography for artworks

Quarterly Physical Strategy Meeting

Daily monitoring and compliant response to comments and direct messages (M-F, 9 am-5 pm).

Monthly Content Calendar Creation & Approval.

Search Engine Optimization

[

Ugx 4,500,000/month

]

The Accelerator

The comprehensive strategy for market leadership and digital authority.

6 platforms: Facebook, Instagram, LinkedIn, X, TikTok, Youtube

16 (Approx. 4 per week)

10 Articles for the website

Development of creatives (artworks) for all purposes digital and non-digital (Billboards, calendars, powerpoint slides, PDFs, etc.)

Ad Spend: Promoting of all social media posts

Unlimited revisions

Dedicated video recorder (thrice a week)

Comprehensive Quarterly Report: Includes all monthly KPIs PLUS deeper analytics (Sentiment Analysis, Conversion Tracking, SEO Performance, and Strategic Recommendations for the next quarter).

Professional photography for campaign images and all other events

Monthly Physical Strategy Meeting at CHMC.

Response to urgent non-clinical DMs within 2 business hours.

Calendar submitted 7 business days before month-end.

Search Engine Optimization

Google Ads

[

Ugx 4,500,000/month

]

The Accelerator

The comprehensive strategy for market leadership and digital authority.

6 platforms: Facebook, Instagram, LinkedIn, X, TikTok, Youtube

16 (Approx. 4 per week)

10 Articles for the website

Development of creatives (artworks) for all purposes digital and non-digital (Billboards, calendars, powerpoint slides, PDFs, etc.)

Ad Spend: Promoting of all social media posts

Unlimited revisions

Dedicated video recorder (thrice a week)

Comprehensive Quarterly Report: Includes all monthly KPIs PLUS deeper analytics (Sentiment Analysis, Conversion Tracking, SEO Performance, and Strategic Recommendations for the next quarter).

Professional photography for campaign images and all other events

Monthly Physical Strategy Meeting at CHMC.

Response to urgent non-clinical DMs within 2 business hours.

Calendar submitted 7 business days before month-end.

Search Engine Optimization

Google Ads

[

Ugx 3,500,000/month

]

The Foundation

The essential package for compliant digital visibility

5 Platforms: Facebook, Instagram, LinkedIn, X, TikTok

12 (Approx. 3 per week)

Development of creatives (artworks) for all purposes digital and non-digital (basic stationery)

4 Article for the website

Ad Spend: Promoting of selected social media posts

Unlimited revisions

Dedicated video recorder Dedicated video recorder (once a week)

Professional photography on events

Monthly Performance Report: Includes top-level KPIs (Reach, Engagement, Follower Growth) and a summary of monthly activity

Professional photography for artworks

Quarterly Physical Strategy Meeting

Daily monitoring and compliant response to comments and direct messages (M-F, 9 am-5 pm).

Monthly Content Calendar Creation & Approval.

Search Engine Optimization

Working with the team was a game-changer. They pushed our vision further than we imagined, and the results speak for themselves.

Avatar

Davis Geidt

[ Founder, Brixta ]

Icon

Quick Communications

Our commitment is to responsive and direct client communication, ensuring rapid feedback loops.

Icon

Quick Communications

Our commitment is to responsive and direct client communication, ensuring rapid feedback loops.

Dedicated team

Benefit from a consistent team that will learn and understand your brand inside and out.

Dedicated team

Benefit from a consistent team that will learn and understand your brand inside and out.

Icon

2 Months Notice

Please note that cancellations require advance notice of 60 days to ensure a smooth transition.

Icon

2 Months Notice

Please note that cancellations require advance notice of 60 days to ensure a smooth transition.

Icon

Discount

Upto 20%. A minimum commitment of Five months is required to activate these long-term partnership advantages.

Icon

Discount

Upto 20%. A minimum commitment of Five months is required to activate these long-term partnership advantages.

[

Ugx 3,500,000/month

]

The Foundation

The essential package for compliant digital visibility

5 Platforms: Facebook, Instagram, LinkedIn, X, TikTok

12 (Approx. 3 per week)

Development of creatives (artworks) for all purposes digital and non-digital (basic stationery)

4 Article for the website

Ad Spend: Promoting of selected social media posts

Unlimited revisions

Dedicated video recorder Dedicated video recorder (once a week)

Professional photography on events

Monthly Performance Report: Includes top-level KPIs (Reach, Engagement, Follower Growth) and a summary of monthly activity

Professional photography for artworks

Quarterly Physical Strategy Meeting

Daily monitoring and compliant response to comments and direct messages (M-F, 9 am-5 pm).

Monthly Content Calendar Creation & Approval.

Search Engine Optimization

Working with the team was a game-changer. They pushed our vision further than we imagined, and the results speak for themselves.

Avatar

Davis Geidt

[ Founder, Brixta ]

Tailored pricing.

Strategic design.

What we Quote

Budget and Pricing

Pricing is based on two comprehensive Monthly Retainer packages. You get to choose one

[

Ugx 3,500,000/month

]

The Foundation

The essential package for compliant digital visibility

5 Platforms: Facebook, Instagram, LinkedIn, X, TikTok

12 (Approx. 3 per week)

Development of creatives (artworks) for all purposes digital and non-digital (basic stationery)

4 Article for the website

Ad Spend: Promoting of selected social media posts

Unlimited revisions

Dedicated video recorder Dedicated video recorder (once a week)

Monthly Performance Report: Includes top-level KPIs (Reach, Engagement, Follower Growth) and a summary of monthly activity

Professional photography for artworks

Quarterly Physical Strategy Meeting

Daily monitoring and compliant response to comments and direct messages (M-F, 9 am-5 pm).

Monthly Content Calendar Creation & Approval.

Search Engine Optimization

[

Ugx 3,500,000/month

]

The Foundation

The essential package for compliant digital visibility

5 Platforms: Facebook, Instagram, LinkedIn, X, TikTok

12 (Approx. 3 per week)

Development of creatives (artworks) for all purposes digital and non-digital (basic stationery)

4 Article for the website

Ad Spend: Promoting of selected social media posts

Unlimited revisions

Dedicated video recorder Dedicated video recorder (once a week)

Monthly Performance Report: Includes top-level KPIs (Reach, Engagement, Follower Growth) and a summary of monthly activity

Professional photography for artworks

Quarterly Physical Strategy Meeting

Daily monitoring and compliant response to comments and direct messages (M-F, 9 am-5 pm).

Monthly Content Calendar Creation & Approval.

Search Engine Optimization

[

Ugx 4,500,000/month

]

The Accelerator

The comprehensive strategy for market leadership and digital authority.

6 platforms: Facebook, Instagram, LinkedIn, X, TikTok, Youtube

16 (Approx. 4 per week)

10 Articles for the website

Development of creatives (artworks) for all purposes digital and non-digital (Billboards, calendars, powerpoint slides, PDFs, etc.)

Ad Spend: Promoting of all social media posts

Unlimited revisions

Dedicated video recorder (thrice a week)

Professional photography for artworks and all other events

Comprehensive Quarterly Report: Includes all monthly KPIs PLUS deeper analytics (Sentiment Analysis, Conversion Tracking, SEO Performance, and Strategic Recommendations for the next quarter).

Professional photography for campaign images and all other events

Monthly Physical Strategy Meeting at CHMC.

Response to urgent non-clinical DMs within 2 business hours.

Calendar submitted 7 business days before month-end.

Search Engine Optimization

Google Ads

[

Ugx 4,500,000/month

]

The Accelerator

The comprehensive strategy for market leadership and digital authority.

6 platforms: Facebook, Instagram, LinkedIn, X, TikTok, Youtube

16 (Approx. 4 per week)

10 Articles for the website

Development of creatives (artworks) for all purposes digital and non-digital (Billboards, calendars, powerpoint slides, PDFs, etc.)

Ad Spend: Promoting of all social media posts

Unlimited revisions

Dedicated video recorder (thrice a week)

Professional photography for artworks and all other events

Comprehensive Quarterly Report: Includes all monthly KPIs PLUS deeper analytics (Sentiment Analysis, Conversion Tracking, SEO Performance, and Strategic Recommendations for the next quarter).

Professional photography for campaign images and all other events

Monthly Physical Strategy Meeting at CHMC.

Response to urgent non-clinical DMs within 2 business hours.

Calendar submitted 7 business days before month-end.

Search Engine Optimization

Google Ads

[

Ugx 3,500,000/month

]

The Foundation

The essential package for compliant digital visibility

5 Platforms: Facebook, Instagram, LinkedIn, X, TikTok

12 (Approx. 3 per week)

Development of creatives (artworks) for all purposes digital and non-digital (basic stationery)

4 Article for the website

Ad Spend: Promoting of selected social media posts

Unlimited revisions

Dedicated video recorder Dedicated video recorder (once a week)

Monthly Performance Report: Includes top-level KPIs (Reach, Engagement, Follower Growth) and a summary of monthly activity

Professional photography for artworks

Quarterly Physical Strategy Meeting

Daily monitoring and compliant response to comments and direct messages (M-F, 9 am-5 pm).

Monthly Content Calendar Creation & Approval.

Search Engine Optimization

Working with the team was a game-changer. They pushed our vision further than we imagined, and the results speak for themselves.

Avatar

Davis Geidt

[ Founder, Brixta ]

Icon

Quick Communications

Work with the same creatives each time — no handoffs, no friction.

Icon

Quick Communications

Work with the same creatives each time — no handoffs, no friction.

Dedicated team

Work with the same creatives each time — no handoffs, no friction.

Dedicated team

Work with the same creatives each time — no handoffs, no friction.

Icon

Pause anytime

Temporarily pause your subscription anytime, no sweat.

Icon

Pause anytime

Temporarily pause your subscription anytime, no sweat.

Icon

Discounts

Upto 20%. A minimum commitment of Five months is required to activate these long-term partnership advantages.

Icon

Discounts

Upto 20%. A minimum commitment of Five months is required to activate these long-term partnership advantages.

Data Privacy, Ethics, and Compliance

Questions You Might Have

Data Privacy, Ethics, and Compliance

Questions You Might Have

How will you ensure compliance with Uganda's Data Protection and Privacy Act (DPPA)?

What is the ethical protocol for sharing patient success stories or images?

How will you handle public medical questions and requests for diagnosis?

What is the process for rapidly handling a social media crisis or major complaint?

How will you ensure compliance with Uganda's Data Protection and Privacy Act (DPPA)?

What is the ethical protocol for sharing patient success stories or images?

How will you handle public medical questions and requests for diagnosis?

What is the process for rapidly handling a social media crisis or major complaint?

How will you ensure compliance with Uganda's Data Protection and Privacy Act (DPPA)?

What is the ethical protocol for sharing patient success stories or images?

How will you handle public medical questions and requests for diagnosis?

What is the process for rapidly handling a social media crisis or major complaint?

Ready to Connect with Your Community?

Ready to Connect with Your Community?

This proposal contains proprietary and confidential information belonging to The Novel Agency and Cambridge Health Medical Center (CHMC). This document is intended solely for the person or entity to which it is addressed. Any unauthorized review, use, disclosure, distribution, or copying of this document and its contents is strictly prohibited.
This proposal contains proprietary and confidential information belonging to The Novel Agency and Cambridge Health Medical Center (CHMC). This document is intended solely for the person or entity to which it is addressed. Any unauthorized review, use, disclosure, distribution, or copying of this document and its contents is strictly prohibited.
This proposal contains proprietary and confidential information belonging to The Novel Agency and Cambridge Health Medical Center (CHMC). This document is intended solely for the person or entity to which it is addressed. Any unauthorized review, use, disclosure, distribution, or copying of this document and its contents is strictly prohibited.